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Work Analysis in the Knowledge Economy: Documenting What People Do in the Workplace for Human Resource Development - Softcover
Synopsis
Part I - Introduction to Work Analysis
Chapter One: Defining Work Analysis
Chapter Two: Human Resource Development and Work Analysis
Chapter Three: Work Analysis Roles and Process
Chapter Four: Structures of Work
Part II - Work Analysis Techniques
Chapter Five: Job Analysis and the DACUM Process
Chapter Six: Task AnalysisChapter Seven: Occupational Analysis
Chapter Eight: National Occupational Standards
Chapter Nine: Critical Incident Technique
Chapter Ten: Work Processes Analysis
Chapter Eleven: Individual Competencies
Chapter Twelve: Conducting a Competency Analysis
Part III - Using Work Analysis Information
Chapter Thirteen: Task Statements and Training Design
Chapter Fourteen: Structured On-the-Job Training Modules
Chapter Fifteen: Performance Support Guides
Chapter Sixteen: Performance Rating Scales
Chapter Seventeen: Competency Assessment and Development
Part IV. Future Perspectives
Chapter Eighteen: Knowledge Work and Digital Talent
Chapter Nineteen: Future Directions of Work Analysis
Appendix A
Structured on-the-job training (S-OJT) module of a knowledge-based task
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