Es el último libro de Jürgen Klaric enfocado a las ventas, uno a uno, de productos y servicios. Este método y técnicas salieron de diversos estudios en laboratorios científicos y también avalados por investigaciones antropológicas y neurocientíficas. El autor prueba en este libro que los procesos de ventas son sumamente desgastantes y poco efectivos debido a que no sabemos cómo funciona la mente pero si le hacemos caso a la gente. Las ventas de este libro han sido todo un récord en los primeros meses tras su lanzamiento, convirtiéndose en el modelo comercial y de venta de empresas como General Motors, Telefónica Movistar, Claro, SAB-Miller e Ikea.
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