Rethinking Quality: A Conceptual Study of Teaching-Learning in Punjab: A Literature-Based Inquiry into Service Quality Dimensions in Higher Technical Education Institutions - Softcover
Synopsis
This conceptual and literature-based study rethinks quality assurance in technical education by proposing the evaluation of teaching-learning effectiveness through a modified SERVQUAL framework. Focusing on Punjab’s state technical universities, it conceptualizes education as a service process and explores stakeholder perceptions—students as external and teachers as internal customers. The study draws entirely from secondary sources and theory, identifying key service quality dimensions—reliability, responsiveness, assurance, empathy, and tangibility—as vital to educational effectiveness. It reviews existing literature on teaching-learning quality, stakeholder satisfaction, digital learning, and institutional practices, particularly in the post-COVID and NEP 2020 context. The book develops a theoretical model for assessing teaching-learning quality, offering a scholarly base for future empirical research. It advocates a student-centered, service-oriented approach to enhance quality assurance in India’s technical higher education landscape.
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Rethinking Quality
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Rethinking Quality: A Conceptual Study of Teaching-Learning in Punjab: A Literature-Based Inquiry into Service Quality Dimensions in Higher Technical Education Institutions
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Taschenbuch. Condition: Neu. This item is printed on demand - it takes 3-4 days longer - Neuware -This conceptual and literature-based study rethinks quality assurance in technical education by proposing the evaluation of teaching-learning effectiveness through a modified SERVQUAL framework. Focusing on Punjab's state technical universities, it conceptualizes education as a service process and explores stakeholder perceptions-students as external and teachers as internal customers. The study draws entirely from secondary sources and theory, identifying key service quality dimensions-reliability, responsiveness, assurance, empathy, and tangibility-as vital to educational effectiveness. It reviews existing literature on teaching-learning quality, stakeholder satisfaction, digital learning, and institutional practices, particularly in the post-COVID and NEP 2020 context. The book develops a theoretical model for assessing teaching-learning quality, offering a scholarly base for future empirical research. It advocates a student-centered, service-oriented approach to enhance quality assurance in India's technical higher education landscape. 144 pp. Englisch. Seller Inventory # 9786207650545
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Paperback. Condition: new. Paperback. This conceptual and literature-based study rethinks quality assurance in technical education by proposing the evaluation of teaching-learning effectiveness through a modified SERVQUAL framework. Focusing on Punjab's state technical universities, it conceptualizes education as a service process and explores stakeholder perceptions-students as external and teachers as internal customers. The study draws entirely from secondary sources and theory, identifying key service quality dimensions-reliability, responsiveness, assurance, empathy, and tangibility-as vital to educational effectiveness. It reviews existing literature on teaching-learning quality, stakeholder satisfaction, digital learning, and institutional practices, particularly in the post-COVID and NEP 2020 context. The book develops a theoretical model for assessing teaching-learning quality, offering a scholarly base for future empirical research. It advocates a student-centered, service-oriented approach to enhance quality assurance in India's technical higher education landscape. This item is printed on demand. Shipping may be from our UK warehouse or from our Australian or US warehouses, depending on stock availability. Seller Inventory # 9786207650545
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Rethinking Quality: A Conceptual Study of Teaching-Learning in Punjab
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Rethinking Quality: A Conceptual Study of Teaching-Learning in Punjab | A Literature-Based Inquiry into Service Quality Dimensions in Higher Technical Education Institutions
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Taschenbuch. Condition: Neu. Rethinking Quality: A Conceptual Study of Teaching-Learning in Punjab | A Literature-Based Inquiry into Service Quality Dimensions in Higher Technical Education Institutions | Manisha Khosla (u. a.) | Taschenbuch | Englisch | 2025 | LAP LAMBERT Academic Publishing | EAN 9786207650545 | Verantwortliche Person für die EU: SIA OmniScriptum Publishing, Brivibas Gatve 197, 1039 RIGA, LETTLAND, customerservice[at]vdm-vsg[dot]de | Anbieter: preigu. Seller Inventory # 133787726
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Rethinking Quality: A Conceptual Study of Teaching-Learning in Punjab
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Rethinking Quality: A Conceptual Study of Teaching-Learning in Punjab
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Taschenbuch. Condition: Neu. This item is printed on demand - Print on Demand Titel. Neuware -This conceptual and literature-based study rethinks quality assurance in technical education by proposing the evaluation of teaching-learning effectiveness through a modified SERVQUAL framework. Focusing on Punjab's state technical universities, it conceptualizes education as a service process and explores stakeholder perceptions-students as external and teachers as internal customers. The study draws entirely from secondary sources and theory, identifying key service quality dimensions-reliability, responsiveness, assurance, empathy, and tangibility-as vital to educational effectiveness. It reviews existing literature on teaching-learning quality, stakeholder satisfaction, digital learning, and institutional practices, particularly in the post-COVID and NEP 2020 context. The book develops a theoretical model for assessing teaching-learning quality, offering a scholarly base for future empirical research. It advocates a student-centered, service-oriented approach to enhance quality assurance in India's technical higher education landscape.VDM Verlag, Dudweiler Landstraße 99, 66123 Saarbrücken 144 pp. Englisch. Seller Inventory # 9786207650545
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Rethinking Quality: A Conceptual Study of Teaching-Learning in Punjab : A Literature-Based Inquiry into Service Quality Dimensions in Higher Technical Education Institutions
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LAP LAMBERT Academic Publishing, 2025
ISBN 10: 6207650549
ISBN 13: 9786207650545
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Taschenbuch. Condition: Neu. nach der Bestellung gedruckt Neuware - Printed after ordering - This conceptual and literature-based study rethinks quality assurance in technical education by proposing the evaluation of teaching-learning effectiveness through a modified SERVQUAL framework. Focusing on Punjab's state technical universities, it conceptualizes education as a service process and explores stakeholder perceptions-students as external and teachers as internal customers. The study draws entirely from secondary sources and theory, identifying key service quality dimensions-reliability, responsiveness, assurance, empathy, and tangibility-as vital to educational effectiveness. It reviews existing literature on teaching-learning quality, stakeholder satisfaction, digital learning, and institutional practices, particularly in the post-COVID and NEP 2020 context. The book develops a theoretical model for assessing teaching-learning quality, offering a scholarly base for future empirical research. It advocates a student-centered, service-oriented approach to enhance quality assurance in India's technical higher education landscape. Seller Inventory # 9786207650545
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