Knowledge Management in Theory and Practice - Softcover

Dalkir

Softcover

ISBN 10: 8131207234 ISBN 13: 9788131207239

Publisher: Elsevier, 2008

Synopsis

The ability to manage knowledge has become increasingly important intoday's knowledge economy. Knowledge is considered a valuable commodity, embedded inproducts and in the tacit knowledge of highly mobile individual employees. Knowledgemanagement (KM) represents a deliberate and systematic approach to cultivating andsharing an organization's knowledge base. It is a highly multidisciplinary fieldthat encompasses both information technology and intellectual capital. This textbookand professional reference offers a comprehensive overview of the field of KM, providing both a substantive theoretical grounding and a pragmatic approach toapplying key concepts. Drawing on ideas, tools, and techniques from such disciplinesas sociology, cognitive science, organizational behavior, and information science, the text describes KM theory and practice at the individual, community, andorganizational levels. It offers illuminating case studies and vignettes fromcompanies including IBM, Xerox, British Telecommunications, JP Morgan Chase, andNokia. This second edition has been updated and revised throughout. New material hasbeen added on the information and library science perspectives, taxonomies andknowledge classification, the media richness of the knowledge-sharing channel, e-learning, social networking in KM contexts, strategy tools, results-based outcomeassessments, knowledge continuity and organizational learning models, KM jobdescriptions, copyleft and Creative Commons, and other topics. New case studies andvignettes have been added; and the references and glossary have been updated andexpanded.

Edition details

• Publisher: Elsevier
• Publication date: 2008
• ISBN 10: 8131207234
• ISBN 13: 9788131207239
• Binding: Paperback
• Language: English