Achieving Excellence Through Customer Service
Tschohl, John with Steve Franzmeier
Language: English
Published by Prentice Hall, Englewood Cliffs, NJ, 1991
- Hardcover
- Used
Seller: Persephone's Books, Gastonia, NC, U.S.A.Persephone's Books
AbeBooks seller since April 19, 2002
Condition: Used - Fine
US$ 12.00
Quantity: 1 available
Add to basketItem description from seller
vii, 294 pp. Fifth printing. The jacket has a 1/2" closed tear at the head of the rear flap fold.
Seller Inventory # 013000
- Title
- Achieving Excellence Through Customer Service
- Author
- Tschohl, John with Steve Franzmeier
- Publisher
- Prentice Hall, Englewood Cliffs, NJ
- Publication year
- 1991
- Condition
- Fine
- Dust jacket
- Very Good
- Binding
- Hardcover
- Language
- English
- ISBN 10
- 013005125X
- ISBN 13
- 9780130051257
- Dimensions
- 8vo - over 7¾" - 9¾" tall
"Synopsis" may belong to another edition of this title.
Persephone's Books
Gastonia, NC, U.S.A.
AbeBooks seller since April 19, 2002
Shipping rates within U.S.A.
| Item | 5 to 14 business days | 3 to 6 business days |
|---|---|---|
| First item | US$ 5.50 | US$ 12.00 |
Payment methods
- Check
- Money Order
- Paypal
Store description
We are an internet-based bookstore emphasizing used and out-of-print nonfiction works in most Indo-European and Slavic languages, with a mad deviation into American and British detective fiction.
Specialty
Classical languages and literatures, American and British detective fiction, Modern first editions, Oriental literaturesSeller's business information
Persephone's Books
NC, U.S.A.
Terms of sale
We guarantee all material unconditionally. You may return any material within 30 days for a full refund, no questions asked.
Payment: We accept VISA, Mastercard, and American Express cards, as well as personal checks (payable to "Persephone's Books"), money orders, PayPal, or ABE's e-commerce. Please don't tempt the Fates by sending cash.
Business information: Persephone's Books is a sole proprietorship, owned and operated by George Kast, 615 S. York St., Gastonia, North Carolina, 28052, USA.
Telephone: 704.451.9732. E-mail: persephonesbooks@bellsouth.net.
Shipping terms
Orders normally ship the next business day. Shipping costs are based on books weighing 2.2 LB, or 1 KG. If your book order is heavy or oversized, we may contact you to let you know extra shipping is required.