Amaze Your Customers: Creative Tips on Winning and Keeping Your Customers

Daniel Zanetti

4.17 out of 5 stars

6 ratings by Goodreads

ISBN 10: 0749445572 ISBN 13: 9780749445577

Published by Kogan Page Business Books, 2006

Language: English

Condition: Used - As new Soft cover

Save for Later

Sold by Bookbot, Prague, Czech Republic

AbeBooks Seller since October 7, 2023

Seller rating 5 out of 5 stars

View this seller's items

View all copies of this book

Used - Soft cover

Condition: Used - As new

Price:

US$ 5.52

US$ 24.40 shipping
Ships from Czech Republic to U.S.A.

Quantity: 1 available

Add to basket

Free 30-day returns

Save for Later

About this Item

Leichte Kratzer / Abnutzungen / Druckstellen. Daniel Zanetti, an acknowledged expert on the subject of winning and retaining customers, explores the ways in which sellers and service providers can reach and win over new customers in a wide range of industries including: hotels; salons; garages; supermarkets; health and leisure centers; insurance companies; fashion retailers; airlines; call centers and many more.

Seller Inventory # cfdb6c8f-3d09-492c-9ab5-1133aa6584c8

Contact seller

Report this item

Bibliographic Details

Title

Amaze Your Customers: Creative Tips on Winning and Keeping Your Customers

Publisher

Kogan Page Business Books

Publication Date

2006

Language

English

ISBN 10

0749445572

ISBN 13

9780749445577

Binding

Softcover

Condition

As New

Seller catalogs

Marketing & Sales

About this title

Synopsis

Daniel Zanetti, an acknowledged expert on the subject of winning and retaining customers, explores the ways in which sellers and service providers can reach and win over new customers in a wide range of industries including: hotels; salons; garages; supermarkets; health and leisure centers; insurance companies; fashion retailers; airlines; call centers and many more.

About the Author

Daniel Zanetti is an established author and co-owner of the training company, NeumannZanetti & Partner (NZP) that specializes in designing, delivering and providing follow-up for effective learning processes in the core areas of customer focus, leadership development and service quality. NZP was established in Switzerland in 1996, and is still based in Lucerne. Their clients range from well-known banks, insurance companies, IT firms and businesses, to internationally familiar names and brands in telecommunications, the automobile industry, and the hotel and tourism industry.

"About this title" may belong to another edition of this title.

Store Description

B�cher kaufen und verkaufen an einem Ort, schnell und ohne Aufwand ? so lautet unser Bookbot Erfolgskonzept. Mit unserem innovativen Konzept machen wir mit Bookbot den Online-Buchhandel nachhaltiger und bringen hochwertige, gebrauchte B�cher antiquarisch in den Umlauf. Mit der Leidenschaft f�r B�cher, dem Wunsch ihren Lebenszyklus zu verl�ngern und dabei gleichzeitig die Umweltbelastung zu reduzieren, hat Dominik Gazdo? Bookbot gegr�ndet. Im klaren Fokus stehen dabei Kundenkomfort und Benutzerfreundlichkeit. Unsere Plattform verspricht Leser*innen eine breite Auswahl sowie einen sicheren Kaufprozess. Von Bestsellern �ber Klassiker bis hin zu Nischenliteratur bietet wir auch lesefreudigen �sterreicher*innen eine wahre Schatzkiste zu fairen Preisen. Im Gegensatz zu herk�mmlichen Verkaufsplattformen gehen wir einen Schritt weiter, indem wir den gesamten Verkaufs- und Versandprozess �bernehmen ? angefangen beim professionellen Abfotografieren der B�cher bis hin zur Ermittlung eines fairen Preises sowie der Kommunikation mit potenziellen K�ufer*innen. Verk�ufer*innen schicken lediglich ihre Buchsch�tze an uns und warten, bis diese neue Besitzer*innen finden und das Entgelt bei ihnen eintrudelt. Die breitgef�cherte Auswahl an Buch-Genres reicht von Klassikern, Bestsellern �ber alte Sch�tze und kultigen Comics bis hin zu Fachpublikationen. Wir bieten hunderttausende Titel aller Genres in vielen Sprachen, meist in perfektem Zustand an. Bei �lteren oder besch�digten B�chern finden sich online detaillierte Bilder des Zustands auf unserer Website. Wir sind stolz, bereits 200.000 gl�ckliche Bookbot-Kund*innen an Bord zu haben und bieten damit eine breite Community an vielen potentielle K�ufer*innen. Nach gelungenen Markteintritten in Tschechien, Deutschland und der Slowakei, sind wir nun auch in �sterreich t�tig.

Visit Seller's Storefront

Seller's business information

Knihobot s.r.o.
Dukelsk�ch hrdin? 359/21, Praha, 17000, Czech Republic

Sale & Shipping Terms

Terms of Sale

Terms and Conditions of Purchase from Bookbot

General provisions
1.1 These Terms and Conditions of Purchase (the ?Terms and Conditions?) of Knihobot s.r.o. (english website Bookbot), Company ID No.: 054 00 651, with its registered office at Dukelsk�ch hrdin? 359/21, Hole?ovice, 170 00 Prague 7, registered in the Commercial Register maintained by the Municipal Court in Prague, Section C, Entry 289573 (?Bookbot?), regulate mutual rights and obligations arising from a purchase contract entered into...

More Information

Shipping Terms

Shipping costs fully cover all US customs tariffs and charges. No additional payment will be required by the US authorities.

Shipping rates from Czech Republic to U.S.A.

Shipping rates from Czech Republic to U.S.A.
Order quantity	4 to 7 business days	4 to 7 business days
First item	US$ 24.40	US$ 24.40

Delivery times are set by sellers and vary by carrier and location. Orders passing through Customs may face delays and buyers are responsible for any associated duties or fees. Sellers may contact you regarding additional charges to cover any increased costs to ship your items.