Analyzing Performance Problems: Or, You Really Oughta Wanna--How to Figure out Why People Aren't Doing What They Should Be, and What to do About It

Analyzing Performance Problems gives you a step-by-step process for solving virtually any performance problem you face. Instead of guessing at solutions that won't work, you can save time, money, and frustration by finding the true cause of the problem and identifying the best and most economical way to solve it. You'll learn to:

- Identify the true causes of performance problems
- Determine if you can use "fast fixes" (solutions that are quick and easy)
- Identify realistic, economically feasible solutions

Dr. Robert F. Mager is the most well-known and respected name in the training and performance improvement industry. He has been named by Training Magazine as a major influence on the evolution of training in the 20th century, and has earned the American Society for Training and Development's prestigious award for Distinguished Contribution to the Field of Human Resource Development. He is the author of nine books on performance improvement and instruction that have sold over three million copies worldwide.

Peter Pipe is an expert at designing solutions to human performance problems. He has headed his own consulting company for over 30 years and has written two other books and authored or co-authored two workshops.