Benchmarking Success: The Essential Guide for Medical Practice Managers

Using benchmarking to interpret and communicate medical practice data can take a practice to a whole new level, but how does a practice properly measure and assess to improve its performance?

 

Proper Benchmarking techniques can lead to increased profitability and productivity in a practice, but what are the performance metrics to track and how should they be used?

 

The fully updated Benchmarking Success: The Essential Guide for Practice Managers 2^nd edition is packed with tools and performance indicators that demonstrate practice-specific factors to determine the right benchmarks and improvement activities.

 

This book will help you to:

• Recognize the overall purpose, need, and intended reasons for benchmarking.
• Identify and avoid the common mistakes and potential errors when interpreting measurements and benchmarks.
• Determine the best method of describing and presenting data to physicians and other stakeholders for making management decisions.
• Examine techniques for measuring practice operations at the patient, provider, and staffing levels.
• Analyze the metrics needed to build a better performing practice.

Greg S. Feltenberger, PhD, MBA, FACMPE, FACHE Greg Feltenberger is the Chief Executive Officer of Idaho Urologic Institute, a Meridian-based independent medical group comprised of three facilities which include a specialty care clinic and an ambulatory surgery center. He recently retired from the U.S. Air Force after 21 years as a Lieutenant Colonel in the Medical Service Corps. Greg earned his undergraduate degree (Summa Cum Laude) with a specialty in Biomedical Equipment Technology in 1996 and then went on to pursue an MBA from Kent State University in 2000. Most recently, he received his doctorate in Health Service Research from Old Dominion University in 2012. His management style is founded on a passion for communication, collaboration, innovation and change management. David N. Gans, Senior Fellow Industry Affairs, MGMA-ACMPE Mr. Gans is a national authority on medical practice operations and health systems for MGMA-ACMPE. He is an educational speaker for the Association, authors a monthly column in the Association journal and serves MGMA-ACMPE members with a resource on all areas of medical group practice management. His work focuses on current issues of importance to medical practice executives. Mr. Gans received his Bachelor of Arts degree in Government from the University of Notre Dame, a Master s of Science degree in Education from the University of Southern California, and a Master s of Science in Health Administration degree from the University of Colorado. Mr. Gans retired from the United States Army Reserve in the grade of Colonel, is a Certified Medical Practice Executive and a Fellow of the American College of Medical Practice Executives.