Best Practices in Reengineering: What Works and What Doesn't in the Reengineering Process

David K. Carr; Henry J. Johansson

ISBN 10: 007011224X / ISBN 13: 9780070112247

Published by McGraw-Hill, New York, N.Y., USA, 1995

About this Item

The dust jacket has a little wear. The page edges are lightly tanned. 235 pages. Books listed here are not stored at the shop. Please contact us if you want to pick up a book from Newtown.

Seller Inventory # 165258

Bibliographic Details

• Title: Best Practices in Reengineering: What Works and What Doesn't in the Reengineering Process
• Publisher: McGraw-Hill, New York, N.Y., USA
• Publication Date: 1995
• Language: English
• ISBN 10: 007011224X
• ISBN 13: 9780070112247
• Binding: Hardcover
• Condition: Very Good
• Dust Jacket Condition: Very Good
• Seller catalogs:
  • Sciences & Tech. Subjects, inc. Maths & Astronomy

About this title

Synopsis

Increasingly aware of the demand to achieve ever more challenging performance targets, more companies are embarking on Business Process Reengineering (BPR) efforts. Yet, the failure rate is reportedly high. Discontent and second-guessing persists about the very nature of BPR, what it is, and how to implement it successfully.
In dispelling the doubts in how to proceed, this book shows CEOs, managers, and BPR team members how to benefit most from BPR implementation. Rather than laying out the authors' own program, it relies upon an in-depth international study of 47 companies that have reduced costs, compressed cycle time, and improved customer service through successful BPR techniques.
The research clearly illustrates what's right and what's wrong in the reengineering process and captures the practices and approaches that successful companies have taken. All study participants agree that there are distinctive practices - best practices - that work. These proven best practices, common to companies reaching their goals, form the core of this book.

About the Author

David K. Carr is a Partner with Coopers & Lybrand Consulting.