Best Practices in Reengineering: What Works and What Doesn't in the Reengineering Process

Carr, David K.,Johansson, Henry J.

ISBN 10: 007011224X / ISBN 13: 9780070112247

Published by McGraw-Hill, 1995

About this Item

hardcover book with dust jacket, light wear to book edges.

Seller Inventory # mon0000023067

Bibliographic Details

• Title: Best Practices in Reengineering: What Works and What Doesn't in the Reengineering Process
• Publisher: McGraw-Hill
• Publication Date: 1995
• Language: English
• ISBN 10: 007011224X
• ISBN 13: 9780070112247
• Binding: hardcover
• Condition: Good
• Dust Jacket Condition: Dust Jacket Included

About this title

Synopsis

Increasingly aware of the demand to achieve ever more challenging performance targets, more companies are embarking on Business Process Reengineering (BPR) efforts. Yet, the failure rate is reportedly high. Discontent and second-guessing persists about the very nature of BPR, what it is, and how to implement it successfully.
In dispelling the doubts in how to proceed, this book shows CEOs, managers, and BPR team members how to benefit most from BPR implementation. Rather than laying out the authors' own program, it relies upon an in-depth international study of 47 companies that have reduced costs, compressed cycle time, and improved customer service through successful BPR techniques.
The research clearly illustrates what's right and what's wrong in the reengineering process and captures the practices and approaches that successful companies have taken. All study participants agree that there are distinctive practices - best practices - that work. These proven best practices, common to companies reaching their goals, form the core of this book.

About the Author

David K. Carr is a Partner with Coopers & Lybrand Consulting.