Business Communication: Process and Product

Business Communication: Process and Product combines exciting, real-life business situations and current business technologies with a practical, applied process approach to equip students with top-notch communication and career skills.

Mary Ellen Guffey is emeritus professor of business from Los Angeles Pierce College. She has taught business communication and business English topics for over thirty years. She received a bachelor's degree summa cum laude in business education from Bowling Green State University; a master's degree in business education from the University of Illinois where she held a fellowship; and a doctorate in business and economic education from the University of California Los Angeles (UCLA). She has taught at the University of Illinois Santa Monica College and Los Angeles Pierce College.