THE CUSTOMER SERVICE ACTIVITY BOOK. This item is unavailable.
Language: English
Published by AMACOM, 2005
- Softcover
- New
Seller: UK BOOKS STORE, London, London, United KingdomUK BOOKS STORE
AbeBooks seller since March 11, 2024
Condition: New
US$ 87.12
Item description from seller
Brand New! Fast Delivery This is an International Edition and ship within 24-48 hours. Deliver by FedEx and Dhl, & Aramex, UPS, & USPS and we do accept APO and PO BOX Addresses. Order can be delivered worldwide within 6-10 days and we do have flat rate for up to 2LB. Extra shipping charges will be requested if the Book weight is more than 5 LB. This Item May be shipped from India, United states & United Kingdom. Depending on your location and availability.
Seller Inventory # adh 9780814472590
- Title
- THE CUSTOMER SERVICE ACTIVITY BOOK
- Author
- DARRYL S. DOANE,ROSE D. SLOAT
- Publisher
- AMACOM
- Publication year
- 2005
- Condition
- New
- Binding
- Paperback
- Language
- English
- ISBN 10
- 0814472591
- ISBN 13
- 9780814472590
- Edition
- International Edition
The Customer Service Activity Book presents an array of dynamic and engaging activities that:
* Reinforce what good customer service is -- and is not
* Demonstrate how to work together most constructively and efficiently
* Prove the value and the importance of "sharing the load"
* Show how to increase productivity and performance while enhancing relationships with customers
Assembling 20 years of sales and customer service experiences in a wide variety of industries, The Customer Service Activity Book is a treasure trove of exercises for enhancing the quality of any customer service training program.
"Synopsis" may belong to another edition of this title.
About the Author
Darryl S. Doane and Rose D. Sloat (Canton, OH) are international performance-based training and development specialists, and the owners of The Learning Service, Ltd.
"About the title" may belong to another edition of this title.