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Bibliographic Details

Title: The Call Center Dictionary : The Complete Guide to Call Center and Help Desk Technology and Operations
Publisher: Cmp Books
Publication Date: 1999
Language: English
ISBN 10: 1578200431
ISBN 13: 9781578200436
Binding: paperback
Edition: 2nd Edition
Condition: Very Good

About this title

Synopsis

The language of the call center comes from many fields including telecommunications, engineering, and computer programming. The Call Center Dictionary not only explains what a particular technology is, but also how it can help improve relationships with customers.

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Half Price Books, Records, Magazines, Inc.
5803 East Northwest Highway, Dallas, TX, 75231, U.S.A.

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