It's All about Cex! : The Essential Guide to Customer and Employee Experience
Language: English
Published by Lioncrest Publishing, 2018
- Hardcover
- Used

Seller: Better World Books: West, Reno, NV, U.S.A.Better World Books: West
AbeBooks seller since March 14, 2016
Condition: Used - Very good
US$ 11.00
Quantity: 1 available
Add to basketItem description from seller
Seller Inventory # 58045113-75
- Title
- It's All about Cex! : The Essential Guide to Customer and Employee Experience
- Author
- Bradshaw, Jason S.
- Publisher
- Lioncrest Publishing
- Publication year
- 2018
- Condition
- Very Good
- Binding
- Hardcover
- Language
- English
- ISBN 10
- 1544512449
- ISBN 13
- 9781544512440
- Item weight
- 0.802 pounds
- Dimensions
- N/A
It's All About CEX! breaks experience down into its core components--success, ease, and connection--and shows you how to get the most mileage out of each one. Containing long-term strategies as well as immediate action items, this book will teach you how to
- Make everybody feel genuinely appreciated
- Personalize your customer service
- Discover your employees' untapped potential
- And more
You have the ability to improve people's lives. It's All About CEX! reveals how to generate positive experiences for your customers and employees, win their loyalty, and maximize your profits in the process.
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Better World Books: West
Reno, NV, U.S.A.
AbeBooks seller since March 14, 2016
Shipping rates within U.S.A.
| Item | 4 to 8 business days | 3 to 5 business days |
|---|---|---|
| First item | US$ 0.00 | US$ 13.00 |
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Seller's business information
Better World Books Marketplace, Inc.
55742 Currant Road
Mishawaka, IN U.S.A. 46545
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