Former library copy. Pages intact with minimal writing/highlighting. The binding may be loose and creased. Dust jackets/supplements are not included. Includes library markings. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good.

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Bibliographic Details

Title: Change Management Excellence : Using the Four Intelligences for Sucessful Organizational Change
Publisher: Kogan Page, Limited
Publication Date: 2004
Language: English
ISBN 10: 0749440333
ISBN 13: 9780749440336
Binding: Soft cover
Condition: Good
Weight: 1.468 pounds

About this title

Synopsis

* Includes international case studies * Includes a practical checklist of actions * Ideal for managers, consultants and students Businesses need to continually innovate if they are to remain competitive. Applying the ""compass of intelligences"" model for describing change management -- BI (Business Intelligence), EI (Emotional Intelligence), SQ (Spiritual Intelligence) and PQ (Political Intelligence) -- this book provides practical guidance on how to navigate change in an organization, focusing on the essential elements of change management.

About the Authors

Sarah Cook is Managing Director of The Stairway Consultancy. She is the author of Customer Care Excellence (also published by Kogan Page).

Steve Macauley Macaulay is a management development consultant at Cranfield School of Management.

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Better World Books is a for-profit, socially conscious business and a global online bookseller that collects and sells new and used books online, matching each purchase with a book donation. Each sale generates funds for literacy and education initiatives in the U.S., the UK, and around the world. Since its launch in 2003, Better World Books has raised over $35 million for libraries and literacy, donated over 38 million books, and reused or recycled more than 475 million books.

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