Check-In Check-Out: Managing Hotel Operations

Vallen

ISBN 10: 0132706717 / ISBN 13: 9780132706711

Published by Pearson, 2013

About this Item

Gently used in very good condition. Text appears to have some markings such as highlighting and underlining. The binding is tight as though the book has never been opened. Cover looks great with minor corner bumps and dings. Pages are bright and crisp. Quantity Available: 1. Shipped Weight: Under 1 kilo. Category: Education; ISBN: 0132706717. ISBN/EAN: 9780132706711. Pictures of this item not already displayed here available upon request. Inventory No: 1561053080.

Seller Inventory # 1561053080

Bibliographic Details

• Title: Check-In Check-Out: Managing Hotel Operations
• Publisher: Pearson
• Publication Date: 2013
• Language: English
• ISBN 10: 0132706717
• ISBN 13: 9780132706711
• Binding: Hardcover
• Edition: Ninth Edition.
• Condition: Very Good
• Seller catalogs:
  • Education

About this title

Synopsis

Now in its Ninth Edition, Check-in Check-Out remains the leading guide to managing profitable hotel operations. Extensively revised to reflect the industry’s rapid change, it presents rich detail about best practices and future directions, while offering the widest coverage of any book in the field. Students gain an intuitive understanding based on the flow of the guest’s experience: through reservation, arrival, registration, service purchasing, departure, billing, and recordkeeping. The entire rooms division is covered thoroughly, and linked to other hospitality functions, related industries, and the broader economy. Extensive new coverage includes: increased internationalization; green operations; new financing sources; boutique and urban collections; new reservations strategies; and much more. This edition has been streamlined to help students learn more in less time, and contains 150+ exhibits to promote visual learning.