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Bibliographic Details

Title: Communicating Change: Winning Employee Support for New Business Goals
Publisher: McGraw-Hill Professional
Publication Date: 1994
Language: English
ISBN 10: 0070364524
ISBN 13: 9780070364523
Binding: Hardcover
Condition: Used; Very Good

About this title

Synopsis

When a company decides to make a major organizational change��whether it's a new emphasis on customer service, quality management, restructuring or downsizing��managers must get the message through to front-line employees, and enlist their support...or the changes will create more turmoil than progress.

Written for busy managers at all levels, Communicating Change offers specific prescriptions for effecting successful change centered around three guiding principles:

Conveying the message through supervisors
Communicating face-to-face
Making the changes relevant to each work area

In addition, a variety of helpful forms, checklists, sample communications, and surveys help managers to quickly put these principles into action.

About the Author

McGraw-Hill authors represent the leading experts in their fields and are dedicated to improving the lives, careers, and interests of readers worldwide

"About this title" may belong to another edition of this title.

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Brit Books Ltd
35 Burners Lane, Kiln Farm, Milton Keynes, MK11 3HA, United Kingdom

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Brit Books endeavours to provide each and every customer with an excellent
shopping experience, backed by our customer satisfaction guarantee.
* Brit Books Ltd

* P. O. Box 7567 Milton Keynes MK11 9GE

* customercare@britbooks.co.uk, tel. 01908 262375

* Brit Books Ltd P. O. Box 7567 Milton Keynes MK11 9GE

* Company Reg. 06809965, Vat. GB972432513

* Company Rep: Celeste Milon

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