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Bibliographic Details

Title: Comparative Performance Measurement
Publisher: Rowman & Littlefield Publishers, Incorporated
Publication Date: 2001
Language: English
ISBN 10: 0877667004
ISBN 13: 9780877667001
Binding: Soft cover
Condition: Good
Weight: 1.003 pounds

About this title

Synopsis

Comparative Performance Measurement is a step-by-step guide to using comparative performance measurement (CPM) to improve management, operations, budgeting, and policymaking of an agency or function, and to communicate an agency's successes and remaining challenges.

About the Author

Elaine Morley is a senior research associate in the Public Management Program of the Urban Institute's Metropolitan Housing and Communities Center.

Scott P. Bryant is principal of Scott P. Bryant & Associates, which provides consulting services in strategic planning, organizational development, quality management, and performance measurement to local governments.

Harry P. Hatry is a principal research associate at the Urban Institute, where he is the director of the Institute's Public Management Program. Since the early 1970s, he has been a leader in developing procedures that allow nonprofit organizations and government agencies to track how well they are performing.

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Better World Books is a for-profit, socially conscious business and a global online bookseller that collects and sells new and used books online, matching each purchase with a book donation. Each sale generates funds for literacy and education initiatives in the U.S., the UK, and around the world. Since its launch in 2003, Better World Books has raised over $35 million for libraries and literacy, donated over 38 million books, and reused or recycled more than 475 million books.

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