Comparative Performance Measurement is a step-by-step guide to using comparative performance measurement (CPM) to improve management, operations, budgeting, and policymaking of an agency or function, and to communicate an agency's successes and remaining challenges.

About the Author

Elaine Morley is a senior research associate in the Public Management Program of the Urban Institute's Metropolitan Housing and Communities Center.

Scott P. Bryant is principal of Scott P. Bryant & Associates, which provides consulting services in strategic planning, organizational development, quality management, and performance measurement to local governments.

Harry P. Hatry is a principal research associate at the Urban Institute, where he is the director of the Institute's Public Management Program. Since the early 1970s, he has been a leader in developing procedures that allow nonprofit organizations and government agencies to track how well they are performing.

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