Conquering Complexity in Your Business: How Wal-Mart, Toyota, and Other Top Companies Are Breaking Through the Ceiling on Profits and Growth

Michael L. George

ISBN 10: 0071435085 / ISBN 13: 9780071435086

Published by McGraw Hill, 2004

About this Item

Seller Inventory # 58W000000LMF_ns

Bibliographic Details

• Title: Conquering Complexity in Your Business: How Wal-Mart, Toyota, and Other Top Companies Are Breaking Through the Ceiling on Profits and Growth
• Publisher: McGraw Hill
• Publication Date: 2004
• Language: English
• ISBN 10: 0071435085
• ISBN 13: 9780071435086
• Binding: hardcover
• Condition: VeryGood
• Weight: 1.45 pounds

About this title

Synopsis

Conquering the complexity in products and services can generate larger contributions to profits and growth than nearly any other business strategy

Here's a guarantee: Somewhere in your business, there is too much complexity. You may also be losing out by having too little complexity where it counts - in the products, services and options you offer to customers. Either way, the impact of complexity is enormous in terms of lost profit and missed growth opportunities.

Conquering Complexity in Your Business shows how to break through the ceiling on profits and growth by implementing the three rules for conquering complexity:

• Eliminating complexity that customers will not pay for
• Exploiting the complexity that customers will pay for
• Minimizing the costs of the complexity you offer

You'll find methods and tools you need to:

Identify the offering and process complexity in your business

Quantify the impact of that complexity

Decide which complexity you want to keep and which to eliminate

Select specific approaches to eliminate different kinds of complexity

This knowledge will significantly improve your ability to grow profit, revenue, and shareholder value.

About the Authors

Michael George (Dallas, TX) is the author of Lean Six Sigma and Lean Six Sigma for Services . He is founder and CEO of George Group, a consulting company that delivers rapid and sustained improvements in shareholder value through unique methodologies. George Group is the global leader in Lean Six Sigma.

Stephen Wilson (Dallas, TX) is the director of the Cost of Complexity practice at the George Group. He also has expertise in strategy development, Valued Based Management and Lean Six Sigma, the process improvement methodology. He holds an MBA in Strategy and Finance from the Wharton School.

McGraw-Hill authors represent the leading experts in their fields and are dedicated to improving the lives, careers, and interests of readers worldwide