Master practical credit and collection strategies to grow business while protecting profits.
This volume translates years of credit experience into clear guidance for managing risk, building goodwill, and using collections to support sales.
Drawn from the key ideas of modern credit practice, this book outlines how the credit department fits inside a thriving merchandising operation. It covers organizing a credit program, evaluating applicants, setting fair terms, and turning collections into a constructive, sales-supporting process.
Readers will gain a practical view of policy development, interdepartmental cooperation, and the tools needed to maintain dealer solvency without sacrificing growth.
- How to design and implement a definite house policy on credit and collections.
- Techniques for evaluating applicants, handling new orders, and holding decisions pending investigation.
- Methods to collect money while preserving goodwill and future business.
- How credit information, agency reports, and financial statements inform sound decisions.
Ideal for readers of credit management, retail and wholesale financing, and professionals seeking practical, policy-driven guidance.