Customer Intimacy: Pick Your Partners, Shape Your Culture, Win Together
18 ratings by Goodreads
Language: English
Published by Knowledge Exchange (edition Highlighting), 1996
- Hardcover
- Used
Seller: BooksRun, Philadelphia, PA, U.S.A.BooksRun
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Hardcover
Condition: Used - Very good
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Item description from seller
With dust jacket. It's a well-cared-for item that has seen limited use. The item may show minor signs of wear. All the text is legible, with all pages included. It may have slight markings and/or highlighting.
Seller Inventory # 1888232005-11-1-29
- Title
- Customer Intimacy: Pick Your Partners, Shape Your Culture, Win Together
- Author
- Wiersema, Fred
- Publisher
- Knowledge Exchange (edition Highlighting)
- Publication year
- 1996
- Condition
- Very Good
- Dust jacket
- Dust Jacket Included
- Binding
- Hardcover
- Language
- English
- ISBN 10
- 1888232005
- ISBN 13
- 9781888232004
- Edition
- Highlighting.
Offers ideas for establishing and maintaining close customer relationships, creating innovative and optimal bonds, and avoiding customer service errors to maximize profits
"Synopsis" may belong to another edition of this title.
About the Author
Fred Wiersema is a leading authority on business strategy. He is the founder of the Customer Strategy Group and consults to many of the world's leading companies. He is the co-author of the bestselling The Discipline of Market Leaders (new edition published by Profile in July 2003), which has sold over 600,000 copies worldwide.
"About the title" may belong to another edition of this title.
BooksRun
Philadelphia, PA, U.S.A.
5-star seller
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