Customer Retention : An Integrated Process for Keeping Your Best Customers
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Language: English
Published by Irwin Professional Pub, 1995
- Hardcover
- Used

Seller: Goodwill of Colorado, COLORADO SPRINGS, CO, U.S.A.Goodwill of Colorado
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Item may have minor cosmetic defects marks, wears, cuts, bends, crushes on the cover, spine, pages or dust cover. Shrink wrap, dust covers, or boxed set case may be missing. Item may contain remainder marks on outside edges, which should be noted in Product Details. Item may be missing bundled media.
Seller Inventory # COLV.0873892577.VG
- Title
- Customer Retention : An Integrated Process for Keeping Your Best Customers
- Author
- Lowenstein, Michael W.
- Publisher
- Irwin Professional Pub
- Publication year
- 1995
- Condition
- very_good
- Binding
- Hardcover
- Language
- English
- ISBN 10
- 0873892577
- ISBN 13
- 9780873892575
Businesses are finding that offering the best products, services, or prices isn't always enough to keep their customers. This volume explores issues including: the differences between customer satisfaction and customer retention; generating hidden customer complaints and knowing how to act on them; and creating proactive measurement systems that generate action-oriented models for keeping customers. Annotation copyright Book News, Inc. Portland, Or.
"Synopsis" may belong to another edition of this title.
Goodwill of Colorado
COLORADO SPRINGS, CO, U.S.A.
5-star seller
AbeBooks seller since March 19, 2024
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For over half a century, Goodwill of Colorado has been dedicated to breaking the financial, physical, intellectual and social barriers that keep individuals from leading independent and purpose-filled lives. We accomplish this mission through over 40 diverse and innovative employment and life skills programs that foster confidence and opportunity for individuals with economic and development challenges.
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Goodwill of Colorado
1460 West Garden of the Gods Road
Colorado Springs, CO U.S.A. 80907