The Customer Service Activity Book: 50 Activities For Inspiring Exceptional Service
Language: English
Published by Amacom Books, 2005
- Softcover
- Used
Seller: -OnTimeBooks-, Phoenix, AZ, U.S.A.-OnTimeBooks-
AbeBooks seller since March 9, 2023
Condition: Used - Good
US$ 16.15
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Seller Inventory # OTV.0814472591.G
- Title
- The Customer Service Activity Book: 50 Activities For Inspiring Exceptional Service
- Author
- Doane, Darryl S.; Sloat, Rose D.
- Publisher
- Amacom Books
- Publication year
- 2005
- Condition
- good
- Binding
- Soft cover
- Language
- English
- ISBN 10
- 0814472591
- ISBN 13
- 9780814472590
The Customer Service Activity Book presents an array of dynamic and engaging activities that:
* Reinforce what good customer service is -- and is not
* Demonstrate how to work together most constructively and efficiently
* Prove the value and the importance of "sharing the load"
* Show how to increase productivity and performance while enhancing relationships with customers
Assembling 20 years of sales and customer service experiences in a wide variety of industries, The Customer Service Activity Book is a treasure trove of exercises for enhancing the quality of any customer service training program.
"Synopsis" may belong to another edition of this title.
About the Author
Darryl S. Doane and Rose D. Sloat (Canton, OH) are international performance-based training and development specialists, and the owners of The Learning Service, Ltd.
"About the title" may belong to another edition of this title.
-OnTimeBooks-
Phoenix, AZ, U.S.A.
AbeBooks seller since March 9, 2023
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