The Customer Service Activity Book : 50 Activities for Inspiring Exceptional Service
Language: English
Published by AMACOM, 2005
- Softcover
- Used

Seller: Better World Books, Mishawaka, IN, U.S.A.Better World Books
AbeBooks seller since August 3, 2006
Condition: Used - Very good
US$ 18.99
Quantity: 1 available
Add to basketItem description from seller
Seller Inventory # 5517022-6
- Title
- The Customer Service Activity Book : 50 Activities for Inspiring Exceptional Service
- Author
- Sloat, Rose D., Doane, Darryl S.
- Publisher
- AMACOM
- Publication year
- 2005
- Condition
- Very Good
- Binding
- Soft cover
- Language
- English
- ISBN 10
- 0814472591
- ISBN 13
- 9780814472590
- Item weight
- 2.006 pounds
- Dimensions
- N/A
The Customer Service Activity Book presents an array of dynamic and engaging activities that:
* Reinforce what good customer service is -- and is not
* Demonstrate how to work together most constructively and efficiently
* Prove the value and the importance of "sharing the load"
* Show how to increase productivity and performance while enhancing relationships with customers
Assembling 20 years of sales and customer service experiences in a wide variety of industries, The Customer Service Activity Book is a treasure trove of exercises for enhancing the quality of any customer service training program.
"Synopsis" may belong to another edition of this title.
About the Author
Darryl S. Doane and Rose D. Sloat (Canton, OH) are international performance-based training and development specialists, and the owners of The Learning Service, Ltd.
"About the title" may belong to another edition of this title.
Better World Books
Mishawaka, IN, U.S.A.
AbeBooks seller since August 3, 2006
Shipping rates within U.S.A.
| Item | 4 to 8 business days | 3 to 5 business days |
|---|---|---|
| First item | US$ 0.00 | US$ 13.00 |
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Seller's business information
Better World Books Marketplace, Inc.
55740 Currant Road
Mishawaka, IN U.S.A. 46545
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