The Customer Service Activity Book
Language: English
Published by American Management Association, 2005
- Softcover
- New
Seller: Biblios, frankfurt am main, hessen, GermanyBiblios
AbeBooks seller since September 10, 2024
Condition: New
US$ 46.42
Quantity: 4 available
Add to basketItem description from seller
pp. xvii + 302.
Seller Inventory # 183159249
- Title
- The Customer Service Activity Book
- Author
- Doane Darryl S.
- Publisher
- American Management Association
- Publication year
- 2005
- Condition
- New
- Binding
- Soft cover
- Language
- English
- ISBN 10
- 0814472591
- ISBN 13
- 9780814472590
The Customer Service Activity Book presents an array of dynamic and engaging activities that:
* Reinforce what good customer service is -- and is not
* Demonstrate how to work together most constructively and efficiently
* Prove the value and the importance of "sharing the load"
* Show how to increase productivity and performance while enhancing relationships with customers
Assembling 20 years of sales and customer service experiences in a wide variety of industries, The Customer Service Activity Book is a treasure trove of exercises for enhancing the quality of any customer service training program.
"Synopsis" may belong to another edition of this title.
About the Author
Darryl S. Doane and Rose D. Sloat (Canton, OH) are international performance-based training and development specialists, and the owners of The Learning Service, Ltd.
"About the title" may belong to another edition of this title.
Biblios
frankfurt am main, hessen, Germany
AbeBooks seller since September 10, 2024
Shipping rates from Germany to U.S.A.
| Item | 25 to 45 business days | 8 to 14 business days |
|---|---|---|
| First item | US$ 11.17 | US$ 20.99 |
Payment methods
Store description
We carry a wide selection of books from South Asia, United States, UK.
Specialty
new books imported from india, uk, usaSeller's business information
Readingos GmbH
Kaiserstraße 47
Frankfurt am Main, Germany 60329
Shipping terms
To ensure faster delivery, books may be shipped from any of the following locations Germany, the United Kingdom (UK), the United States (US), based on the buyer's address and product availability.