The Customer Service Activity Book
Language: English
Published by Amacom Books, 2005
- Softcover
- New
Seller: SMASS Sellers, IRVING, TX, U.S.A.SMASS Sellers
AbeBooks seller since February 22, 2022
Condition: New
US$ 47.11
Quantity: 2 available
Add to basketItem description from seller
Seller Inventory # SNTA-3236
- Title
- The Customer Service Activity Book
- Author
- Doane, Darryl S.; Sloat, Rose D.
- Publisher
- Amacom Books
- Publication year
- 2005
- Condition
- New
- Binding
- Soft cover
- Language
- English
- ISBN 10
- 0814472591
- ISBN 13
- 9780814472590
The Customer Service Activity Book presents an array of dynamic and engaging activities that:
* Reinforce what good customer service is -- and is not
* Demonstrate how to work together most constructively and efficiently
* Prove the value and the importance of "sharing the load"
* Show how to increase productivity and performance while enhancing relationships with customers
Assembling 20 years of sales and customer service experiences in a wide variety of industries, The Customer Service Activity Book is a treasure trove of exercises for enhancing the quality of any customer service training program.
"Synopsis" may belong to another edition of this title.
About the Author
Darryl S. Doane and Rose D. Sloat (Canton, OH) are international performance-based training and development specialists, and the owners of The Learning Service, Ltd.
"About the title" may belong to another edition of this title.
SMASS Sellers
IRVING, TX, U.S.A.
AbeBooks seller since February 22, 2022
Shipping rates within U.S.A.
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EDUCATIONAL TEXTBOOKSSeller's business information
SMASS Group LLC
1944 Loma Linda Dr
Irving, TX U.S.A. 75063
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We sell Brand New Textbooks requied for studies in the Univesity. We have been in this business for the past 14 years and we know how to keep our customers happy and satisfies by providing them the required course material and the most affordable prices.
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