Dealing with the Employee from Hell : A Guide to Coaching and Motivation

Belding, Shaun

ISBN 10: 0749444533 / ISBN 13: 9780749444532

Published by Kogan Page, Limited, 2005

About this Item

Former library copy. Pages intact with minimal writing/highlighting. The binding may be loose and creased. Dust jackets/supplements are not included. Includes library markings. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good.

Seller Inventory # GRP59344308

Bibliographic Details

• Title: Dealing with the Employee from Hell : A Guide to Coaching and Motivation
• Publisher: Kogan Page, Limited
• Publication Date: 2005
• Language: English
• ISBN 10: 0749444533
• ISBN 13: 9780749444532
• Binding: Soft cover
• Condition: Good
• Weight: 1.468 pounds

About this title

Synopsis

Difficult employees can make someone question why they became a manager in the first place. Unpleasant, confrontational or undermining, they can stop a team achieving workplace goals. For some it is a performance issue - no matter how they are managed, they just don't get the job done. For others it's the attitude - they're negative, whiny, miserable and they drag everyone else down with them. Dealing with the Employee from Hell will help anyone to identify problem colleagues and how best to deal with them: those that need a little encouragement or direction, those that need serious attitude adjustment, and those that need to be 'set free'. A practical guide, Dealing with the Employee from Hell shows how to set motivating performance standards that will guarantee results. It will help anyone to set goals, observe performance, assess performance, and then respond with non-negotiable performance standards.

About the Author

Shaun Belding is the president of Belding Skills Development Corporation, an international training and development consultancy specialising in customer service, teambuilding, management and leadership.