Developing Employees and Enhancing Employee Performance: "How to get the most from people who work for you"

Without pretense, without frills or gimmicks, comes Developing Employees and Enhancing Employee Performance, a concise business guide by Reginald B. Hayes. Finally, a business manual that cuts to the chase at square one. In a word: smart. In fewer than 100 pages, the author breaks down the hieroglyphs of human resource and training quandaries to define the most direct path to creating links between the two departments. Demanding positive and meaningful growth in one’s business comes down to three issues: proper orientation, providing employees the necessary tools, and serving as a mentor. Summarizing these steps that any organization must take to succeed at developing their employees, Hayes breaks the mold at creating employee work plans, designing effective training programs, and setting training parameters for modules, evaluations, and internal controls. Get the most out of employees—enhance their performance and the agency’s bottom line.

A graduate of the University of California at Berkeley, Reginald B. Hayes received his master’s in public administration from California State University at Hayward. Recently honored in Cambridge’s Who’s Who in Business, he has spent the past twenty-five years as an expert in housing and community development as the Director of Training for the U.S. Department of Housing and Urban Development. Currently the CEO and managing partner of Innovative Ventures, Incorporated, he specializes in business process improvement and organizational development and provides training and support to private and governmental agencies. He is the author of Following my Instincts and The Evolution of the Club and Juke Joints in America and lives in Manassas, Virginia.