Difficult Conversations: How to Discuss What Matters Most

Patton, Bruce; Stone, Douglas; Heen, Sheila

ISBN 10: 0670883395 / ISBN 13: 9780670883394

Published by Viking Adult, 1999

About this Item

Book is in very good condition and may include minimal underlining highlighting. The book can also include "From the library of" labels. May not contain miscellaneous items toys, dvds, etc. . We offer 100% money back guarantee and 24 7 customer service. Seller Inventory # ZBV.0670883395.VG

Bibliographic Details

Title: Difficult Conversations: How to Discuss What...

Publisher: Viking Adult

Publication Date: 1999

Binding: Hardcover

Condition: very_good

About this title

Synopsis:

Helps readers work gracefully and effectively through such confrontational situations as ending relationships and asking for a raise, identifying key adjustments necessary to the dialogue process. 60,000 first printing. Tour.

About the Authors:

Douglas Stone, Bruce Patton, and Sheila Heen teach at Harvard Law School and the Harvard Negotiation Project. They have been consultants to businesspeople, governments, organizations, communities, and individuals around the world, and have written on negotiation and communication in publications ranging from the New York Times to Parents magazine. Bruce Patton is also a co-author of Getting to Yes. Each of them lives in Boston, Massachusetts.

Sheila Heen is a Lecturer on Law at Harvard Law School. She lives in Cambridge, Massachusetts.