Difficult Conversations: How to Discuss What Matters Most
Patton, Bruce; Stone, Douglas; Heen, Sheila
20,278 ratings by Goodreads
Language: English
Published by Viking Adult, 1999
- Hardcover
- Used
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- Title
- Difficult Conversations: How to Discuss What Matters Most
- Author
- Patton, Bruce; Stone, Douglas; Heen, Sheila
- Publisher
- Viking Adult
- Publication year
- 1999
- Condition
- good
- Binding
- Hardcover
- Language
- English
- ISBN 10
- 0670883395
- ISBN 13
- 9780670883394
Helps readers work gracefully and effectively through such confrontational situations as ending relationships and asking for a raise, identifying key adjustments necessary to the dialogue process. 60,000 first printing. Tour.
"Synopsis" may belong to another edition of this title.
About the Author
Douglas Stone, Bruce Patton, and Sheila Heen teach at Harvard Law School and the Harvard Negotiation Project. They have been consultants to businesspeople, governments, organizations, communities, and individuals around the world, and have written on negotiation and communication in publications ranging from the New York Times to Parents magazine. Bruce Patton is also a co-author of Getting to Yes. Each of them lives in Boston, Massachusetts.
Sheila Heen is a Lecturer on Law at Harvard Law School. She lives in Cambridge, Massachusetts.
"About the title" may belong to another edition of this title.
Zoom Books East
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