Difficult Conversations: How to Discuss What Matters Most
Stone, Douglas; Patton, Bruce; Heen, Sheila; Fisher, Roger
ISBN 10: 014028852X ISBN 13: 9780140288520
Published by Penguin Books, 2000
Used
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Gulf Coast Books, Cypress, TX, U.S.A.
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About this Item
Description:
Seller Inventory # 014028852X-4-19723358
Synopsis:
The authors outline a step-by-step process designed to help readers negotiate the most difficult conversations imaginable, from negotiating with a tricky client to telling someone "I love you." Reprint.
About the Authors:
Douglas Stone, Bruce Patton, and Sheila Heen teach at Harvard Law School and the Harvard Negotiation Project. They have been consultants to businesspeople, governments, organizations, communities, and individuals around the world, and have written on negotiation and communication in publications ranging from the New York Times to Parents magazine. Bruce Patton is also a co-author of Getting to Yes. Each of them lives in Boston, Massachusetts.
Sheila Heen is a Lecturer on Law at Harvard Law School. She lives in Cambridge, Massachusetts.
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Bibliographic Details
Title: Difficult Conversations: How to Discuss What...
Publisher: Penguin Books
Publication Date: 2000
Binding: Paperback
Condition: Fair
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Condition: Good. [ No Hassle 30 Day Returns ][ Ships Daily ] [ Underlining/Highlighting: NONE ] [ Writing: NONE ] [ Edition: first ] Publisher: Penguin (Non-Classics) Pub Date: 4/1/2000 Binding: Paperback Pages: 250 first edition. Seller Inventory # 6901751
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Difficult Conversations
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Softcover. Condition: Good. No Jacket. Offers advice on working gracefully and effectively through such confrontational situations as ending relationships and asking for a raise, identifying key adjustments necessary to the dialogue process. Solid binding. Moderate edgewear on the boards. Moderate shelf wear. Please note the image in this listing is a stock photo and may not match the covers of the actual item. Book. Seller Inventory # 123702769