Dimensional Selling: Using the Breakthrough Q4 Approach to Close More Sales: Using the Breakthrough Q4 Approach to Close More Sales
Language: English
Published by McGraw-Hill Education, 2004
- Hardcover
- Used
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- Title
- Dimensional Selling: Using the Breakthrough Q4 Approach to Close More Sales: Using the Breakthrough Q4 Approach to Close More Sales
- Author
- Victor Buzzotta; R. Lefton
- Publisher
- McGraw-Hill Education
- Publication year
- 2004
- Condition
- Very Good
- Dust jacket
- No Jacket
- Binding
- Hardcover
- Language
- English
- ISBN 10
- 0071447334
- ISBN 13
- 9780071447331
- Item weight
- 1.28 pounds
A powerful, behavioral-based approach to closing sales
Called dimensional selling, the Q4 model evaluates customers' specific behavioral patterns. It enables sales professionals to tailor presentations to personality traits, thereby forging strong bonds of trust and enduring relationships with customers. Psychologists Victor Buzzotta and Robert Lefton present this proven sales approach based on behavioral science that is guaranteed to give sales professionals an unbeatable competitive edge. Drawing upon their work with Citicorp, Hyatt Corp., Merrill Lynch, Warner Bros., and other top companies, the authors show readers how to:
- Pinpoint what motivates individual buyers
- Work more effectively with customers by understanding their basic behavior patterns
- Adapt selling strategies on the fly
- Manage problem customers--regardless of their issues
- Plan sales calls that optimize the chances of success
"Synopsis" may belong to another edition of this title.
About the Author
Victor R. Buzzotta, Ph.D., and Robert E. Lefton, Ph.D. (St. Louis, MO) are the chairman of the board, and president and CEO respectively, of Psychological Associates, a sales and management consultancy to the Fortune 100.
Robert E. Lefton, Ph.D. is cofounder, president, and CEO of Psychological Associates and a leading authority in management and organization development.
"About the title" may belong to another edition of this title.
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