If Disney Ran Your Hospital: 9 1/2 Things You Would Do Differently (Distributed (Non-HAP))
Language: English
Published by Health Administration Press, 2004
- Hardcover
- Used
Seller: Blue Vase Books, Interlochen, MI, U.S.A.Blue Vase Books
AbeBooks seller since May 22, 2017
Condition: Used - Fair
US$ 13.14
Quantity: 1 available
Add to basketItem description from seller
The item is very worn but is perfectly usable. Signs of wear can include aesthetic issues such as scratches, dents, worn and creased covers, folded page corners and minor liquid stains. All pages and the cover are intact, but the dust cover may be missing. Pages may include moderate to heavy amount of notes and highlighting, but the text is not obscured or unreadable. Page edges may have foxing age related spots and browning . May NOT include discs, access code or other supplemental materials.
Seller Inventory # BVV.0974386006.A
- Title
- If Disney Ran Your Hospital: 9 1/2 Things You Would Do Differently (Distributed (Non-HAP))
- Author
- Lee, Fred
- Publisher
- Health Administration Press
- Publication year
- 2004
- Condition
- acceptable
- Binding
- Hardcover
- Language
- English
- ISBN 10
- 0974386006
- ISBN 13
- 9780974386003
"Synopsis" may belong to another edition of this title.
About the Author
Fred then joined the Walt Disney Company as a cast member at Disney University. Disney recruited him because of his expertise in helping hospitals achieve a culture that inspires patient and employee loyalty. At Disney, he helped adapt and facilitate Disney's healthcare version of its 3-day seminar, Disney's Approach to Quality Service, and developed its newest seminar on Customer Loyalty.
Fred won the 2005 ACHE James A. Hamilton healthcare book of the year award with this book, If Disney Ran Your Hospital: 9½ Things You Would Do Differently, which has sold over 500,000 books in five languages (English, Dutch, Portuguese, Korean,and Chinese).
Fred lectured across the United States, Australia, Belgium, Canada, South Africa, New Zealand,England, and the Netherlands, sharing his passion and teaching concepts of the patient experience and compassion of caregivers.
Sadly, Fred Lee passed away on Sunday evening, March 26, 2017, of complications from neuro-surgery due to glioblastoma.
Fred's greatest desire was for healthcare leaders and caregivers to instill these concepts for future generations. He will occupy a permanent place in American Healthcare's Pantheon of the Patient Experience and Compassion by caregivers.
"About the title" may belong to another edition of this title.
Blue Vase Books
Interlochen, MI, U.S.A.
AbeBooks seller since May 22, 2017
Shipping rates within U.S.A.
| Item | 3 to 14 business days | 3 to 6 business days |
|---|---|---|
| First item | US$ 0.00 | US$ 9.99 |
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Store description
Blue Vase Marketplace is a family owned business and has been selling used books since 2012. We place the utmost importance on customer satisfaction.
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used - all genres categoriesSeller's business information
Blue Vase Marketplace, LLC
94 W. Golden Meadow Dr.
Maple City, MI U.S.A. 49664
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