Getting Disputes Resolved: Designing Systems to Cut the Costs of Conflict
Ury, William; Brett, Jeanne M.; Goldberg, Stephen B.
Language: English
Published by Program on Negotiation, 1993
- Softcover
- Used
Seller: Goodwill Books, Hillsboro, OR, U.S.A.Goodwill Books
AbeBooks seller since August 25, 2000
Condition: Used - Fair
US$ 2.94
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Add to basketItem description from seller
Fairly worn, but readable and intact. If applicable: Dust jacket, disc or access code may not be included.
Seller Inventory # GICWV.1880711036.A
- Title
- Getting Disputes Resolved: Designing Systems to Cut the Costs of Conflict
- Author
- Ury, William; Brett, Jeanne M.; Goldberg, Stephen B.
- Publisher
- Program on Negotiation
- Publication year
- 1993
- Condition
- acceptable
- Binding
- Soft cover
- Language
- English
- ISBN 10
- 1880711036
- ISBN 13
- 9781880711033
Renowned mediator William Ury offers tested guidelines for designing a dispute resolution system to handle conflicts effectively on an ongoing basis. He explains how to diagnose and correct problems in an existing system or create and implement a new system where one does not exist. His four-phase process includes specific advice on involving adverse parties in diagnosing current problems, designing the system, and overcoming opposition to change. The result is a win-win formula for putting a system in place that contains the costs associated with conflict by addressing them as they arise.
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Goodwill Books
Hillsboro, OR, U.S.A.
AbeBooks seller since August 25, 2000
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