The Dynamics of Performance Management : Constructing Information and Reform

Donald P. Moynihan

ISBN 10: 1589011945 / ISBN 13: 9781589011946

Published by Georgetown University Press Mär 2008, 2008

About this Item

Neuware - Efficiency. Innovation. Results. Accountability. These, advocates claim, are the fruits of performance management. In recent decades government organizations have eagerly embraced the performance model-but the rush to reform has not delivered as promised.

Seller Inventory # 9781589011946

Bibliographic Details

• Title: The Dynamics of Performance Management : Constructing Information and Reform
• Publisher: Georgetown University Press Mär 2008
• Publication Date: 2008
• Language: English
• ISBN 10: 1589011945
• ISBN 13: 9781589011946
• Binding: Taschenbuch
• Condition: Neu
• Dimensions: 229W x 152H x 15D millimeters 229 millimeters width by 152 millimeters height by 15 millimeters depth
• Weight: 396 grams

About this title

Synopsis

Efficiency. Innovation. Results. Accountability. These, advocates claim, are the fruits of performance management. In recent decades government organizations have eagerly embraced the performance model―but the rush to reform has not delivered as promised.

Drawing on research from state and federal levels, Moynihan illustrates how governments have emphasized some aspects of performance management―such as building measurement systems to acquire more performance data―but have neglected wider organizational change that would facilitate the use of such information. In his analysis of why and how governments in the United States have made the move to performance systems, Moynihan identifies agency leadership, culture, and resources as keys to better implementation, goal-based learning, and improved outcomes.

How do governments use the performance information generated under performance systems? Moynihan develops a model of interactive dialogue to highlight how performance data, which promised to optimize decision making and policy change for the public's benefit, has often been used selectively to serve the interests of particular agencies and individuals, undermining attempts at interagency problem solving and reform.

A valuable resource for public administration scholars and administrators, The Dynamics of Performance Management offers fresh insight into how government organizations can better achieve their public service goals.

About the Author

Donald P. Moynihan is an associate professor of public affairs at the La Follette School of Public Affairs at the University of Wisconsin-Madison.