The E-Aligned Enterprise : How to Map and Measure Your Company's Course in the New Economy Fitz-enz, Dr. Jac

Fitz-enz, Dr. Jac

ISBN 10: 0814406254 / ISBN 13: 9780814406250

Published by AMACOM, 2001

About this Item

Brand new, 2001 Hardback book with a crisp, clean cover.

Seller Inventory # YCQ-WVU-860

Bibliographic Details

• Title: The E-Aligned Enterprise : How to Map and Measure Your Company's Course in the New Economy Fitz-enz, Dr. Jac
• Publisher: AMACOM
• Publication Date: 2001
• Language: English
• ISBN 10: 0814406254
• ISBN 13: 9780814406250
• Binding: Hardcover
• Condition: New
• Weight: 22 ounces

About this title

Synopsis

A trusted advisor to 90 of the Fortune 100 companies, Jac Fitz-enz is renowned as "the father of human performance benchmarking." He now turns his incisive eye toward performance in the e-World--especially as it is evolving from the industrial "i-World"--and shows how to manage an organization for maximum measurable results in times of head-spinning change.

"How can we measure true return on investment in a faster-moving, open-system world? How do we improve results in this new world using the same intellectual capital--our people?" These are the questions that far-sighted executives are asking. Fitz-enz answers by examining four key areas, each culminating in a Scorecard that lets readers gauge their own ROIs:

* Leadership argues that better communication and a high-touch approach--hardly traditional ROI focus points--are imperative for engaging the e-workforce.
* Strategy explores the links between innovation and risk, offering new ideas for rising above "commodity" status.
* Human Capital reveals that by combining continual learning and knowledge management, companies become Employers of Choice.
* External Relationships shows how to measure success with customers, partners, and alliances.

The final section shows "how to do it," wrapping the challenge into a practical methodology for making the transformation from the traditional to the e-savvy company.

About the Author

Jac Fitz-enz, Ph.D. (Saratoga, CA) is founder and chairman of the Saratoga Institute, known for its pioneering research and reports on performance measurement and improvement. His books include Human Value Management, The 8 Practices of Exceptional Companies, and The ROI of Human Capital.