Effective Competency Modeling & Reporting: A Step by Step Guide for Improving Individual & Organizational Performance

Despite the endless talk about the need to develop "workplace competencies", most human resources professionals are still struggling to do this in a meaningful systematic way.This valuable book supplies a detailed road map for constructing an entire Competency Modeling, Assessment, and Reporting (CMAR) process. Developed by the author, this performance-enhancing process applies to every position in an organization, enabling employers to identify the competencies required to perform daily, tactical work tasks -- and determine their employees' ability to meet those standards.Complete, tested, and easy to customize, the CMAR process guides readers through each key phase, including: creating an effective competency model -- establishing job standards -- developing the measurement instrument -- reporting competency results -- developing personnel with CMAR, and more. Case studies, worksheets, forms, checklists, and a Competency Coach "RM" for Windows Working Model CD-ROM provide hands