Evaluating Operating Efficiency of Service, Businesses With Data Envelopment
Language: English
Published by Forgotten Books, 2018
- Softcover
- New
Seller: Forgotten Books, London, United KingdomForgotten Books
AbeBooks seller since June 2, 2021
Condition: New
US$ 17.17
Quantity: Over 20 available
Add to basketItem description from seller
Print on Demand. This book introduces Data Envelopment Analysis (DEA) as a tool that can evaluate the operating efficiency of service businesses by measuring productivity and efficiency. The author positions DEA as a useful technique within the broader context of business analysis. They posit that DEA is especially valuable when traditional financial ratio techniques are insufficient or misleading. The book then explores the method's application by presenting a study that uses DEA to evaluate the performance of fourteen bank branches. The results of the study demonstrate how DEA can identify inefficiencies and suggest ways to improve operating procedures. The author concludes that DEA can be a valuable tool for service businesses looking to improve performance and increase profitability. This book is a reproduction of an important historical work, digitally reconstructed using state-of-the-art technology to preserve the original format. In rare cases, an imperfection in the original, such as a blemish or missing page, may be replicated in the book. …
Seller Inventory # 9781332260102_0
- Title
- Evaluating Operating Efficiency of Service, Businesses With Data Envelopment
- Author
- H. David Sherman
- Publisher
- Forgotten Books
- Publication year
- 2018
- Condition
- New
- Book Type
- print-on-demand item
- Binding
- Paperback
- Language
- English
- ISBN 10
- 1332260101
- ISBN 13
- 9781332260102
- Seller catalogs
- Audits and Surveys
Explore how data envelopment analysis measures operating efficiency in service networks and spot practical paths to improvement.
This study applies data envelopment analysis (DEA) to fourteen bank branches to compare how efficiently they convert inputs into outputs. It uses three inputs, including labor and costs like rent and supplies, and four outputs that cover a range of service activities. The analysis shows how efficiency is determined by the best use of resources across similar units, and how some branches may be inefficient relative to their peers.
- Learn how inputs such as labor, occupancy costs, and supplies are treated in a DEA model.
- See which outputs—like loan applications, accounts opened, and deposits—signal service value.
- Understand how efficiency reference sets and shadow prices help identify concrete improvement opportunities.
- Appreciate the strengths and limits of DEA when evaluating multiple branches or service units.
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Forgotten Books’ Classic Reprint Series utilizes the latest technology to regenerate facsimiles of historically important writings. Careful attention has been made to accurately preserve the original format of each page whilst digitally enhancing the quality of the aged text.
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