Evaluating Reference Services: A Practical Guide
Language: English
Published by ALA Editions, 2000
- Softcover
- New
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- Title
- Evaluating Reference Services: A Practical Guide
- Author
- Whitlatch, Jo Bell
- Publisher
- ALA Editions
- Publication year
- 2000
- Condition
- New
- Binding
- Soft cover
- Language
- English
- ISBN 10
- 0838907873
- ISBN 13
- 9780838907870
For many users, library means reference. To make sure these library customers are satisfied with what the modern library has to offer, one of the leading reference researchers has outlined practical methods for evaluating reference services.
"Synopsis" may belong to another edition of this title.
About the Author
Jo Bell Whitlatch, Faculty Emeritus, San Jose State University Library, serves as Division Editor for General Reference Works of the Guide to Reference.
"About the title" may belong to another edition of this title.
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