Forced Ranking: Making Performance Management Work

Forced ranking assesses employee performance relative to peers rather than against predetermined goals. It’s a performance management tool that—when used right—has increased productivity, profitability, and shareholder value. Unfortunately, some firms have misunderstood what forced ranking is, or have implemented it poorly—resulting in confusion and controversy.

In this hands-on book, renowned performance management expert Dick Grote dispels common misperceptions about forced ranking and offers a clear-headed, convincing argument for why it should be a necessary part of any robust performance appraisal system. Based on extensive research, case studies, and consulting experience, the book provides a practical framework for developing a forced-ranking system that is fair, humane, and effective. From establishing appropriate guidelines to accurately categorizing employees, to managing A, B, and C talent differently, Grote shows how managers can use this tool to identify future leaders, give honest performance feedback, and grow the talent that matters most to the firm’s success.

Transforming a controversial management practice into a practical and powerful leadership-development tool, Forced Ranking will help organizations and their employees reach new heights of performance success.

Dick Grote is Chairman and CEO of Grote Consulting Corporation in Dallas, Texas and the developer of the GROTEAPPROACHSM Web-based performance management system. He is also a popular speaker and consultant, has been a frequent commentator on workplace issues on NPR’s Morning Edition and is frequently cited in major newspapers and business publications (WSJ, Time, Fortune, etc.).