Freedom from Command and Control: Rethinking Management for Lean Service
Language: English
Published by Productivity Press, 2005
- Hardcover
- New
Seller: GoldBooks, Denver, CO, U.S.A.GoldBooks
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Seller Inventory # 35R56_27_1563273276
- Title
- Freedom from Command and Control: Rethinking Management for Lean Service
- Author
- Seddon, John
- Publisher
- Productivity Press
- Publication year
- 2005
- Condition
- new
- Binding
- Hardcover
- Language
- English
- ISBN 10
- 1563273276
- ISBN 13
- 9781563273278
"Command and Control is failing us. There is a better way to design and manage work - a better way to make work work - but it remains unknown to the vast majority of managers."
An adherent of the Toyota Production System, John Seddon explains how traditional top-down decision making within service organizations leads to managers
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