Identifying and Analyzing User Needs: A Complete Handbook and Ready-To-Use Assessment Workbook
Language: English
Published by Neal-Schuman Publishers, 2000
- Softcover
- New
Softcover
Condition: New
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Seller Inventory # 1555703887
- Title
- Identifying and Analyzing User Needs: A Complete Handbook and Ready-To-Use Assessment Workbook
- Author
- Lynn Westbrook
- Publisher
- Neal-Schuman Publishers
- Publication year
- 2000
- Condition
- New
- Binding
- Soft cover
- Language
- English
- ISBN 10
- 1555703887
- ISBN 13
- 9781555703882
Here, in one handbook, are the essential theories, tools, and techniques library managers need to create a structured, planned, and well-executed assessment of user needs. Westbrook balances sound theory with practical applications for each phase: planning, research methods, data gathering, analysis, and action. Includes examples of successful studies from public, school, and academic libraries.
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"Useful for practitioners...also valuable for students."
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