A practical guide to building executive support systems that actually work.
This book examines how ESS are defined, funded, and implemented in large organizations, using real-world case material to show what helps or hinders adoption.
The author traces eight critical factors for top-management acceptance and shows why a clear sponsor, active business alignment, and access to reliable data matter as much as technology. Through field studies and a detailed case from a major company, you’ll see how different executives use ESS—and why one-size-fits-all software often fails.
- Learn which roles and responsibilities drive successful ESS projects
- See how data access, system timing, and integration affect usefulness
- Understand political and organizational dynamics that can stall or accelerate adoption
- Discover practical issues around hardware choices, software fit, and user training
Ideal for readers of information systems, technology management, and executive decision support who want concrete takeaways, not theory.