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Bibliographic Details

Title: Increase Your Influence at Work: Worksmart: Simple Solutions For Busy People (Worksmart Series)
Publisher: AMACOM
Publication Date: 2010
Language: English
ISBN 10: 0814416012
ISBN 13: 9780814416013
Binding: paperback
Condition: Good

About this title

Synopsis

People who know how to influence others in the office enjoy a greater measure of control over their work lives and advance their careers more rapidly than others. But what many don't know is that the mysterious quality known as influence can be learned and developed by anyone. Readers will discover how to develop the most important attributes necessary for influence trustworthiness, reliability, and assertiveness and find out how to move beyond being passive participants in their work lives, and gain the cooperation and attention of those who matter most.

About the Author

RICHARD A. LUECKE (Salem, MA) is a business writer and entrepreneur. He is the author ofThe Manager�s Toolkit and the second edition of How to Become a Better Negotiator (978-0-8144-0047-0).

PERRY MCINTOSH (Salem, MA) has over 15 years of management experience at mid- and senior levels. Together, they are the authors ofThe Busy Manager�s Guide to Delegation (978-0-8144-1474-3).

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Store Description

We are a family run online bookshop based in Wales at the western edge of the Brecon Beacons National park and have been selling books online since October 2004. I have always had a love of books and it eventually got to the stage where my own book collection began to take over the family home! I reluctantly decided to sell a few of my own books on Amazon and was astonished at how quickly they sold. I was hooked and decided to start buying and selling books as a small part-time business from my spare bedroom. The business rapidly expanded, taking over the spare bedroom and my garage, swiftly followed by a spare bedroom in my mother's house and her garage! I acquired a small industrial unit in February 2007 and took the plunge to go full-time in March 2007, closely followed by my wife in September 2007. In October 2007 we moved in to larger premises and also took on our first members of staff to assist with the ever increasing workload. Our aim is to ensure that the people who buy our books enjoy the same service that we would hope for when purchasing a book ourselves. To that end, we endeavour to give all our books accurate descriptions, price them accordingly and dispatch swiftly and safely. All orders are dispatched within one working day, Monday to Friday. We will endeavour to answer all queries by email within 24 hours.

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Seller's business information

Goldstone Books
Castle House, High Street, Ammanford, SA18 2NB, United Kingdom

Sale & Shipping Terms

Terms of Sale

Goldstone Books Limited
Cilyrychen Industrial Estate, Llandybie, Carmarthenshire, SA18 3GY.
Email: customerservices@goldstonebooks.co.uk - Phone: 01269 267070
Company registration number: 06817864. VAT registration number: 920299721
Managing Director: Ashley Stamford-Plows

Shipping Terms

All orders are shipped within 1 working day. We offer a no quibble returns service. If you would like to return your item for any reason please email us in the first instance within 7 days of receipt. If there is a fault with your item that is not described in the listing, you may return your item for a refund within 30 days of purchase. All returns must be returned in their original packaging.