Dispatched, from the UK, within 48 hours of ordering. This book is in good condition but will show signs of previous ownership. Please expect some creasing to the spine and/or minor damage to the cover. Missing jacket. The dust jacket of the book is missing.

Seller Inventory # CHL10806693

Contact seller

Report this item

Bibliographic Details

Title: Key Performance Indicators (KPI): Developing, Implementing,and Using Winning KPIs
Publisher: John Wiley and Sons
Publication Date: 2007
Language: English
ISBN 10: 0470095881
ISBN 13: 9780470095881
Binding: Hardcover
Condition: Used; Good

About this title

Synopsis

Breathtaking in its simplicity and profound in its impact, Key Performance Indicators (KPI) distills the balanced scorecard process into twelve logical steps, equipping users with an implementation resource kit that includes questionnaires, worksheets, workshop outlines, and a list of over 500 performance measures. Author David Parmenter provides you with everything you need to master and implement a KPI-driven strategy.

About the Author

DAVID PARMENTER is the CEO and Managing Director of Waymark Solutions (www.waymark.co.nz). For the last ten years, he has specialized in assisting organizations to measure, report, and improve their performance.He has an in-depth understanding of "winning KPIs" and how an organization can implement a balanced scorecard in sixteen weeks. Parmenter has worked with many corporate service functions in Europe and New Zealand to adopt and implement better practices. He is an international presenter and authority on a wide range of topics including quarterly rolling planning—replacing the annual planning process. He has also worked as a senior consultant for Ernst & Young in both London and Wellington, where he was involved in performing operational reviews and feasibility studies. He has also worked for BP Oil New Zealand Ltd, Arthur Andersen, and Price Waterhouse.David is a member of the New Zealand and English Institute of Chartered Accountants. He is a regular writer for professional and business journals.

"About this title" may belong to another edition of this title.

Store Description

Selling used and pre-loved books

Visit Seller's Storefront

Seller's business information

Reuseaworld Ltd
Unit A Mill Place 2, 90 Bristol Road, Gloucester, GL1 5SQ, United Kingdom

Sale & Shipping Terms

Terms of Sale

Any customer wishing to return a book has 30 days to do so if they are not entirely satisfied.
Upon receipt, a refund of the cost of the book will be issued.

Legal company name : Reuseabook Partnership

Registered and returns address
Unit A
Mill Place 2
Bristol Road,
Gloucester
Gloucestershire
GL1 5SQ

Customer services and general contacts email: abe@reuseabook.com

Shipping Terms

Shipping costs are based on books weighing 2.2 LB, or 1 KG. If your book order is heavy or oversized, we may contact you to let you know extra shipping is required.

Unless noted otherwise in the ordering pipeline Reuseabook dispatches all items within two working days of receiving order You will receive notification of any delay or cancellation of your order.

Shipping rates from United Kingdom to U.S.A.

Shipping rates from United Kingdom to U.S.A.
Order quantity	7 to 12 business days	7 to 12 business days
First item	US$ 9.26	US$ 22.49

Delivery times are set by sellers and vary by carrier and location. Orders passing through Customs may face delays and buyers are responsible for any associated duties or fees. Sellers may contact you regarding additional charges to cover any increased costs to ship your items.