The Lean Enterprise Memory Jogger for Service
Language: English
Published by Goal Q P C Inc, 2009
- Softcover
- Used
Seller: World of Books Inc, Montgomery, IL, U.S.A.World of Books Inc
AbeBooks seller since March 23, 2026
Condition: Used - Very good
US$ 58.64
Quantity: 1 available
Add to basketItem description from seller
This brand new version of our original Lean Enterprise Memory Jogger applies lean concepts to both services and transactional organizations. Answer this. would your customers without question recommend your service to friends or associates? The Lean Enterprise Memory Jogger for Service holds the key to helping you achieve superior service levels, efficiently and effectively; while retaining desirable customers and attracting new ones. Industry has learned that traditional lean manufacturing approaches when applied to the service environment can have disastrous results. Service is not manufacturing But service delivery does require associated resources of people, technology, methods, facilities, equipment, and so on, to be designed to meet the seemingly unpredictable demands of customers.
Seller Inventory # CIN1576811107VG
- Title
- The Lean Enterprise Memory Jogger for Service
- Author
- Richard L Macinnes
- Publisher
- Goal Q P C Inc
- Publication year
- 2009
- Condition
- Very Good
- Binding
- Paperback
- Language
- English
- ISBN 10
- 1576811107
- ISBN 13
- 9781576811108
- Illustrator
- Janet MacCausland
Answer this, would your customers, without question recommend your service to friends or associates? The Lean Enterprise Memory Jogger for Service holds the key to helping you achieve superior service levels, efficiently and effectively; while retaining desirable customers and attracting new ones. Industry has learned that traditional lean manufacturing approaches when applied to the service environment can have disastrous results. Service is not manufacturing! But service delivery does require associated resources of people, technology, methods, facilities, equipment, and so on, to be designed to meet the seemingly unpredictable demands of customers.
"Synopsis" may belong to another edition of this title.
About the Author
Since 1995 GOAL/QPC has been a leader in the world of Quality Management. GOAL/QPC's concisely written pocket guides, known as Memory Joggers, enable people at all organizational levels to learn and apply tools, methods and processes that are critically needed to attain world-class organizational excellence. With over 12M copies in circulation, our customers value our Memory Joggers as stand-alone learning resources or for use in a training environment. Made popular with our trademark format of "What is it, What does it do, How do I do it?" , published in a pocket sized spiral binding, users can quickly find and acquire knowledge and insight from the leading edge book content.
"About the title" may belong to another edition of this title.
World of Books Inc
Montgomery, IL, U.S.A.
AbeBooks seller since March 23, 2026
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