45 numbered pages; light wear to corners and edges of cover; a couple minor creases to cover; a few minor scratches/ minor dings to cover; stapled binding; weighs 3.5 ounces; measures 8.8 by 5.8 by .22 inches; 100722; Listen Up, Customer Service is a step-by-step guide to improving customer relations, while at the same time increasing employee satisfaction.

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Bibliographic Details

Title

Listen Up, Customer Service: A Guide to Develop Customer Loyalty

Publisher

CornerStone Leadership Institute

Publication Date

2006

Language

English

ISBN 10

0977225755

ISBN 13

9780977225750

Binding

Soft cover

Edition

2nd Edition

Condition

Good

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About this title

Synopsis

Looking for was to gain and maintain loyal customers? This book was written for you. Listen Up, Customer Service is a step-by-step guide to improving customer relations, while at the same time increasing employee satisfaction.

About the Author

David Cottrell, President and CEO of CornerStone Leadership Institute is the author of twenty one highly acclaimed books including the best selling Monday Morning Leadership; Listen Up, Leader; Listen Up, Teacher; and Monday Morning Mentoring.

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Store Description

We are small, but we mean to be big! We make every effort to ship your book the day after you order it. (Sundays not included) This is a family run business and we realize that it is a must to give our customers the advertised product at a competitive price. Any problem will be handled by us, the owners! We want our customers to choose us again and again.

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RiLaoghaire
TN, U.S.A.

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Terms of Sale

All prices do not include shipping. We accept credit cards through your Abebooks account. You can also email us about using PayPal if you wish. We do have a PayPal account. Your 100% satisfaction is guaranteed, or you can return your item for a full refund. I am Larry Ogle. 3113 Deer Lake Drive, Knoxville, TN, USA. 314314@mailstation.com 865-659-5412

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