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Bibliographic Details

Title: Listen Up, Customer Service: A Guide to Develop Customer Loyalty
Publisher: CornerStone Leadership Institute
Publication Date: 2006
Language: English
ISBN 10: 0977225755
ISBN 13: 9780977225750
Binding: paperback
Edition: 2nd Edition
Condition: Very Good

About this title

Synopsis

Looking for was to gain and maintain loyal customers? This book was written for you. Listen Up, Customer Service is a step-by-step guide to improving customer relations, while at the same time increasing employee satisfaction.

About the Author

David Cottrell, President and CEO of CornerStone Leadership Institute is the author of twenty one highly acclaimed books including the best selling Monday Morning Leadership; Listen Up, Leader; Listen Up, Teacher; and Monday Morning Mentoring.

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