The Loyalty Effect: The Hidden Force Behind Growth, Profits, and Lasting Value. This item is unavailable.
Frederick F. Reichheld; Thomas Teal
266 ratings by Goodreads
Language: English
Published by Harvard Business Review Press, 1996
- Hardcover
- Used

Seller: ThriftBooks-Dallas, Dallas, TX, U.S.A.ThriftBooks-Dallas
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Unavailable
Hardcover
Condition: Used - As new
US$ 6.56
Item description from seller
Pages are clean and are not marred by notes or folds of any kind. ~ ThriftBooks: Read More, Spend Less.
Seller Inventory # G0875844480I2N00
- Title
- The Loyalty Effect: The Hidden Force Behind Growth, Profits, and Lasting Value
- Author
- Frederick F. Reichheld; Thomas Teal
- Publisher
- Harvard Business Review Press
- Publication year
- 1996
- Condition
- As New
- Dust jacket
- No Jacket
- Binding
- Hardcover
- Language
- English
- ISBN 10
- 0875844480
- ISBN 13
- 9780875844480
- Item weight
- 1.58 pounds
Argues that consumer and employee loyalty are key to success, and discusses how to obtain and preserve loyalty
"Synopsis" may belong to another edition of this title.
About the Author
Fred Reichheld is a Director Emeritus of Bain & Company and a Bain Fellow. He is also the author of Loyalty Rules!.
"About the title" may belong to another edition of this title.
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